KetoDiet App FAQ

Martina Slajerova152 comments

|KetoDiet App FAQ

Haven't found what you're looking for? Please, feel free to send us an e-mail or leave a comment if you have any questions. We'll be happy to answer! :-)

1. Who Created KetoDiet?

KetoDiet is an on-going project I started with my partner Nikos in 2012 and includes KetoDiet for iOS and KetoDiet Basic for iOS and Android. Apart from the apps, I have authored several low-carb cookbooks (my third cookbook will be released in spring 2017).

KetoDiet app is a complex app and took several years to develop. Since the launch in 2012, we have continuously been working on more features and improvements. It's a full-time job for us.

2. What is the Difference Between KetoDiet and KetoDiet Basic?

When we first developed KetoDiet, it was exclusive to the iPad, and now we made it universal on iOS.

We also created a simplified version, KetoDiet Basic which does not include the Planning and Progress monitoring features. You can see a comparison table on our website here.

3. Is there a Planning & Tracking Feature on KetoDiet Basic?

Do you have KetoDiet Basic for iOS and want to use all the features of the fully featured KetoDiet app? You can now upgrade directly from KetoDiet Basic. We enabled this feature in February 2017 (you can read more about the upgrade and pricing in this post).

Do you have KetoDiet Basic for Android and want to use all the features of the fully featured app? Great news! We've been working on a universal Android App that will support the planning & monitoring functionality! We plan to beta-test and release it in mid 2017. You can stay up to date by following my latest posts.

Below are our plans in more detail:

  • Make KetoDiet Basic a universal App with support for all iOS devices (iPads and iPhones) --> this has been done!
  • bring KetoDiet Basic to Android --> this has been done!
  • Make KetoDiet a universal App with support for all iOS devices (iPads and iPhones) --> our current task. Beta testing will start in November 2016, the app will be released in December 2016 or January 2017 --> this has been done!
  • Provide access to all advanced features for KetoDiet Basic users through an in-app. Not everyone wants to use the advanced features in KetoDiet but we want to make it easy for those who change their minds. This will be done in February 2017 --> this has been done!
  • Bring KetoDiet to Android --> our current task. Beta testing and release are planned for mid 2017.

You can learn more about our Apps, my cookbooks and future plans in a podcast I did with Brian of Ketovangelist!

4. Can In-Apps Be Shared Between KetoDiet and KetoDiet Basic?

No, I'm afraid this is not possible and it's down to technical limitations. Because the apps are different, nothing can be shared between them, including the in-apps. This is, unfortunately, out of our control as Apple won’t allow sharing in-apps between different apps. If it was up to us, we would be more than happy to do that but it's not.

Please, keep in mind that if you get our app on your iPhone and Android device, in-apps cannot be shared even if it's the same app. iOS and Android are two different platforms and they don't share their sales. That's why sharing in-apps is not possible.

5. How About Android and Other Devices?

As you may know, we brought KetoDiet Basic to Android in December 2015. We are now working on bringing the fully featured KetoDiet App to Android.

We will soon be running a beta-testing program (mid 2017) for the new universal KetoDiet app to collect user feedback. If you'd like to join and be one of the first to use our Universal iOS App or Android App, please, let us know (more details are here). Our ultimate goal is to bring KetoDiet to all platforms, not just iOS devices.

6. How Do I Get a Refund?

If for any reason you want to get a refund, you can do it in iTunes (iOS), or on Google Play (Android).

Please, keep in mind that app developers don't have access to transactions and can't issue refunds. To get a refund in iTunes, follow these steps. On Google Play you can do that within 15 minutes of purchase that Google Play provides for this purpose.

7. Why is You App Not Free? Why Do You Have In-Apps?

When it comes to Apps, the expectations can sometimes be unrealistic and I'd like to explain how we run our blog & apps so there is complete transparency.

Since 2012, with the ever increasing traffic, costs to run our blog also increased. We don't use AdThrive or other advertising services because we want to have complete control of what our readers can see. We only use the Amazon affiliate program and promote a few products we buy ourselves and trust (always with a disclosure). This currently helps us run the blog as it covers the costs of hosting, but it does not cover maintenance and development.

KetoDiet App is available for $6.99 USD and KetoDiet Basic for $1.99 USD, plus $12 worth of in-apps that are not required to use it.

It's a full-time job for me and my partner. The app is only part of my job - I've spent several years creating the content: recipes, articles, reviews, diet plans and challenges. The overall feedback we receive has been brilliant and keeps us motivated but there are some people who may complain that our app is expensive.

But is it really expensive? I'd like to give you some background and explain how our pricing works.

Free Recipes, Articles and Diet Plans

There is only so much free content we can provide: hundreds of recipes that we also provide via our integrated blog in the App itself, articles, diet plans and challenges. All this is very rewarding, but also takes an incredible amount of time to create and maintain. Some people take all this for granted but we can only continue doing this if it's sustainable.

The illusion many people have is that creating an app will make them rich. Nothing can be further from the truth. Just ask any app developer and they will no doubt advice you to steer clear from developing an app. The chances of recovering your development costs are minute and a large part of the proceeds is used for further development of the App.

So Much More Than an eBook

Compared to an eBook, our App has required years of commitment and continuous maintenance. In fact, I know what it takes to create an eBook - I have created several free eBooks that you can download here. Even a regular printed cookbook would cost you $15 - $20 and that is just for a fraction of content we offer in our apps.

No Subscription Payments Required

Since 2012, we've been adding new features at no extra cost with no subscription fees for any newly created content. Keep in mind that similar online services that offer same or even fewer features would charge you over $30 every month.

Free KetoDiet Challenges

We run Keto Challenges that are free to join, with access to our members-only community, useful tools and eBooks. It has been a fantastic experience. At the same time it has also been a very time-consuming process but we are determined to keep improving it. We know that community support and accountability are the most powerful tools to help you achieve your goals - and that's why we created the KetoDiet Challenge! Thanks to our amazing sponsors, we even have prizes for our best participants.

Why Have In-Apps?

Contrary to what most people think, in-apps do not exist only to generate money. In our case, the primary drive for in-apps is to ensure that only legitimate users have access to all the available features and a smooth user experience.

People who illegally "install" unauthorised copies of the app on jailbroken devices will have a rather annoying and limited experience. Our priority is to protect our investment and make the app the best we can for our legitimate users.

|KetoDiet App FAQ

What Does the Full Price Include?

  • An app that is beautifully designed specifically for low-carb diets and strictly focused on providing quality content with precise nutrition data.
  • A complete guide to the Ketogenic diet (a book in its own right).
  • Planner and monitoring features (iOS) to track your progress - the most complex part of our app.
  • Delicious low-carb recipes that are exclusive to the KetoDiet apps, all including step-by-step photos and useful tips.
  • Fully integrated blog with frequent weekly updates including recipes, diet plans and articles from experts. All blog content is FREE without any subscription fees.
  • Print-friendly & easy to export shopping list to make managing your shopping easy.
  • Support - we always try to reply as soon as possible. Please, keep in mind that due to our very busy schedule, this may take up to a week.

KetoDiet is an ongoing project we've been working on for several years. In order to add new features and new recipes that are often requested by our users, we need to keep this project sustainable. Please, support us by writing a review!

8. AppStore Reviews & Clarifications

I would first like to thank everyone who has left a review on the AppStore. Reviews & feedback is what helps us improve KetoDiet and enables us do our job the best we can. If you like what we do and want to support us, please, don't forget to leave a review!

|KetoDiet App FAQ

Although we get excellent feedback from our users there are occasions where people leave misleading feedback. This creates some confusion as people are unsure about the features in the app. Sadly there is no way for us to respond directly to the reviews. So the only opportunity we have is to clarify them here.

Below are two reviews where I highlighted the issues I'd like to comment on. We have no illusions: We know it's impossible to please everyone and users have the right to express their view as they should. What I want to do is to clarify a few points that are incorrect and may cause confusion.

Lastly, there are other developers selling apps whose interest is to downrate other apps. It's not unusual to see reviews that make no sense or complain about non-existing issues. Since the AppStore doesn't give an option to comment on reviews, the only way to deal with them is to get honest reviews from those of you, who actually use our app. That's why honest reviews are so important to us - it's the only way to support us in we do.

|KetoDiet App FAQ

  • Missing features
    "it has absolutely no food in here except the recipes they've put in here"
    This is incorrect. In KetoDiet you can create your own meals using basic ingredients or just the nutrition info. You can even create your own ingredients if you want to. To be more specific, in your daily Planner, you can use: KetoDiet Meals, any of your Custom Meals & Quick Snacks, Restaurant Meals and hundreds of free Blog Meals.

    "I am not able to chart my progress or adapt any reports"
    Progress monitoring in KetoDiet is automatic. You just add your daily meals, adjust your measurements, weight, etc and your progress will be updated automatically. There are several different charts we use so you can track your progress.

    "I HAVE to use her meals and recipes without adaptions for personal allergies".
    We do offer optional ingredients in the recipes and you can always create your own Custom meal.

  • Complaints about in-apps
    "... There are more recipes inside to purchase", "And the more interesting are an additional price, with most being free on the Internet."
    We have explained the pricing in the previous sections. If you're unhappy with the in-apps or anything else, we'll help you get a full refund. However, we do all we can to make it absolutely clear that we have in-apps: we have the details on the primary AppStore screenshot, in the AppStore description and on our website. Also, AppStore clearly tags apps with "Offers In-App Purchases".

We've spent several years creating hundreds of recipes for the app - most of them free, and some recipes were added to existing in-app recipe packages. Unfortunately, people who leave bad reviews because of in-apps (which we make absolutely clear before they buy the app) don't quite understand how the app market works and have unrealistic expectations. Our app is our livelihood, not just a hobby, and it's not a charity. The expectation of paying less than 5 dollars and getting new content for free forever is simply unrealistic.

9. Can Multiple Users use KetoDiet on a Single Device?

Not yet but it will be possible with the upcoming update (see more details here).

The iPad is fundamentally a single-user device (at least for now) and we had to build our own infrastructure to support this feature.

10. Can I Track my Activity / Exercise with the KetoDiet App?

No, you can't but you will be able to in the near future. This feature is in our to-do list for a future update.

11. Does the KetoDiet App have a Bar-Scanning Feature for Adding Ingredients?

No, it doesn't. The good news is that we will add bar scanning in a future update. Once we're satisfied that the data provided is reliable, we will include barcode scanning. The problem with it is that much of the data are incorrect or inaccurate. Also, be mindful that counting carbs is different in the US compared to some other countries (UK, Australia, etc.). In the UK, “total carbs” refers to what is known as "net carbs” in the US. That itself will cause major inaccuracies.

Accuracy is Our Top Priority

Keep in mind, that as little as 10 grams of carbs can easily kick you out of ketosis. For that reason, accuracy is our main focus! KetoDiet App primarily uses raw ingredients with nutritional data obtained from the highly accurate USDA database together with our own keto-friendly database. This is not accidental as we encourage people to use real food and not rely on processed & ready-made meals. We will keep improving our database with each update and keep adding new ingredients on a regular basis.

For the reason outlined above, you may not find all brand products and ready-made meals in KetoDiet App. However, you can always create your own custom meals or even custom ingredients. Other apps (like MFP) follow a different approach where the nutritional data is generated by users. Although the obvious advantage of this approach is that the database is large, it often contains inaccurate & unverified data.

12. Do You Provide Professional Advice?

No, I'm sorry, I / we don't offer this service.

I'll be happy to give you tips or share your questions on our Facebook page, in the KetoDiet Support Group or by leaving a comment on our blog. However, I can't promise I'll reply to e-mails asking for health/weight loss advice. This is down to two reasons:

  1. I'm not qualified to give you professional personalised advice. If you are looking for personalised advice, please, contact a dietitian or speak to your doctor.
  2. I have a very busy schedule and very little free time. I take any advice or opinion I share seriously and offering a brief reply is neither helpful nor appropriate. Please, do not get offended if I don't reply to your message.

If you do need to speak to a professional, you can contact a qualified low-carb / keto expert.

13. Future Plans

Most of the features we've been working on have been driven by your feedback. Please keep in mind, KetoDiet is a complex application and adding new features takes time and a lot of effort. Here is just an overview of some of the features we are planning to add in the near future:

  • Copy & paste planner meals
  • Multi-user account support with data sync and fast user switching. This feature will be free for the first account. Any additional accounts will be available to buy for a small fee to cover the cost of processing and storing the additional data on our servers.
  • Universal search across all recipes when adding them to the Planner (blog meals, KetoDiet meals, custom meals, etc)
  • Data export, especially progress
  • Apple Watch support
  • Activity tracking & Health App integration
  • Barcode scanning
  • Ketone tracking, glucose tracking, and more
  • Integration with KetoDiet meal plans
  • KetoDiet Challenges & community integration
  • Add recipe user notes in custom meals
  • Expanding the filtering options for recipes to cover specific dietary requirements (dairy-free, egg-free, etc.)

If you have more questions about KetoDiet, please let us know! If you'd like to see a feature that is currently not supported, chances are it is in our to-do list. We really appreciate any feedback and will get back to you as soon as we can. Send us an e-mail or simply leave a comment below!

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Please, note that I do not offer personalised advice. For personalised advice you can contact one of our experts.

Comments (152)

Just downloaded the universal version on my iPhone today.
It looks good!  But 1 piece of feedback:
On the iPhone, when you go to menu, the last menu item (Help) is cut off at the bottom of the screen, you therefore cannot select it.  Scrolling down briefly allows you to see it, but you remain unable to select it.
So, ironically, you may receive lots of 'help' requests!
Question:
Within 'Basket', it does not appear that one can add your own items as you would on a shopping list. Being able to add your own would be very hand. Please confirm, thank you.
Good job!  Josie

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It would be nice to get a notification of new blog postings. Seems like a basic function of an app like this but I don't see anywhere to set that.

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Hi Jenn, we send out notifications for all new posts but maybe your notifications have been disabled? You can verify that in Settings > Notifications.

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Hi,
Im new and cant find the 'how to use the app' guide?
Ive entered my breakfast and lunch and im heading towards my daily macros but the protein line is red while the others are green. What does this mean? My daily protein macro is 63.5g and ive had 30g so far with dinner to go.

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Hi Sharon, it means that you haven't had enough protein. It will go green as soon as you get adequate protein. You can see that in the Planner -> select the day where you planned meals -> tap on "Details" and you will see your daily overview (planned/tracked meals vs your daily targets). Our app will warn you when you don't have enough and when you've had too much protein. There has been a major app update in January and March (improving and simplifying the overall UI and adding new features) and we will write a guide once the main changes are applied.

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i got so much from this site for the first 2 months of Keto, that I felt  I was in need of tightening up my approach- and I purchased the upper end APP-- it is so hard for me to understand how to  add my food-- am I missing something? for example-- I eat arugula each day in my salad-  but it is listed as 1 leaf! in the  data-- ,  and also- I use heavy  Whipping cream in my coffee- mine says 0 carbs-  but the data in the  app, says otherwise-- HELP!
Sally

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Hi Sally, we use a verified food database (mostly USDA) and the foods are sometimes specified in cups, tablespoons, slices, or leaves. You can also add ingredients ain grams or ounces (oz) - this option is in every food entry. I think that the cream you have been using most likely lists carbs per "serving" such as 1 tablespoon, and that's why it seems like it has zero carbs. If the label was to list carbs per 100 grams, then you'd see that it's not zero-carb. Even if you can't find an ingredient in the database, you can create your own custom ingredients in the Custom Ingredients tab, and then use them in your meals (Custom Meals tab). I hope this helps.

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Hello,
I have tried to download the full iOS app today; however, I keep getting the message that it 'cannot be downloaded at this time' about 3/4 of the way through downloading. I have enough storage on my phone so I'm struggling to work out what the problem is without any further details.

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Hello Janine, I'm not sure what the issue is but try the following:
- make sure you are connected to a wifi (the app is large)
- restart your device and try to download it again. If you already paid for the app, you won't be charged again (Apple keeps a receipt for every transaction). I hope this helps!

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How do you delete a food from food log? I added something twice can't figure out how to delete. Thanks

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To delete any meal from the Planner: Tap on the day where the meal is and swipe from the right to the left to delete any meal. I hope this helps!

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Do you have plans to offer the features of the ketodietapp in some sort of webapp? Sorry if this is already called out somewhere or if it does actually exist, I wasn't able to find this anywhere.

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We don't have a web app yet but it is in our to-do list, we'll do it after the fully featured app for Android.

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Hi, I love the app, blog and books but I'm having trouble on the iOS app. It won't let me put anything in the basket to create a shopping list. Am I doing something wrong?
Thanks
Em

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Hi Emma, to know what/why this happens, we will need to know more. We haven't had any bug reports about this from our users and we will send you an e-mail shortly. Thanks!

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I like this app but I keep buying the same recipes. It's like I buy them see them then they go away and I buy them again. I'm frustrated I've spent about 5.00 and I still don't have any more the next time I get on.

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Hi Julie, I'm not sure what the issue is but I can guarantee that you can't be charged twice, as Apple doesn't charge twice for any apps/in-apps users have previously purchased (once you pay for any app/ in-app, you won't be charged again even if you try to buy it). You can verify that by checking your iTunes statement. Have you tried tapping "restore all purchases" in the Setting? I hope this helps.

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I have recently purchased your Android app and it is absolutely amazing! Full of recipes and so easy to use! I can't wait to see the full version with the meal tracking and will get it on my Android as soon as available! Way to go guys! Awesome and the best $ I have ever spent on an app!!!
Kudos from the newest fan!
Maria

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Thank you so much for your kind words, Maria! We should soon be able to start beta testing and have the full version out in mid 2017. I would really appreciate if you could leave a review on Google Play - Thank you!

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Wondering if there is a feature where I can track actual carbs not net carbs? Thanks! Haven't decided to buy this yet and that's why I'm asking. Appreciate it!

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Hi Anne, you can still track total carbs (all macronutrients are tracked in the Planner), but you won't be able to set a total carb limit at the moment. We would like to add an option to track total carbs in a future update but we currently have some high-priority tasks and it my take some time to implement it.
Here's more about counting total & net carbs: ketodietapp.com/.../Total-Carbs-or-Net-Carbs-What-Really-Counts

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I have everything you have done.  Question I would like to use this
on my laptop can I do that .......would I have to buy another to put
on this.  

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Hi Patti, I'm afraid our apps are iOS and Android only, so they won't work on a laptop. What will work on a laptop is any eBook/ diet plan (free + premium) - http://ketodietebooks.com/

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When you enter the daily meals and a colored bar comes up, what does the red mean? On the pie graph the colors correspond to fat, protein and carbs. But my protein is red. What does that mean? Clueless!!  Smile

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Thanks for the feedback Krista! It means you are over your limit (e.g. carbs go over your 25 g limit). I'll pass this to my partner and see if there's a way to improve this.

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Ok, so can this be used on a Mac? Idk if this is a dumb question but I can't seem to be able to open it

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Hi Lara, I'm afraid our app is iOS only - it won't work on a Mac. We will eventually make KetoDiet available on all platforms but it will take some time. If you don't have an iPhone or iPad, I suggest you get a refund in iTunes.

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Any plans to nutrition info to be sent to Myfitnesspal?
Thanks,
Joey

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Hi Joey, I'm not sure I understand but we have our own app and are not planning to integrate it with MFP or other apps.

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Hi, when submitting my weight, measurements etc why is an option for submitting my length not included. It would make a difference to my intake, right? And where do i see what my limit for proteien i take must be because i seem to think it is too high?
Thanks
L

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Hi Louise, firstly, thank you for buying my app! The most important factors for calculating protein intake are weight and body fat. Height is also one of the factors that affect macros and we have implemented this in the upcoming update that has a built-in macronutrient calculator. It will be out in 1-2 weeks as a free update! We use Dr Volek & Phinney's recommendations which are very accurate.

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Hi! I am trying to figure out how to update the progress tab with my stats on the ipad app. Will you please advise??

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Hi Nicole, thank you for buying my app! You can update your weight, carbohydrate limit, body fat and measurements in the Planner Tab  -> Edit -> tap on the green pen tool of what you want to edit and tap "save". It will apply from the day you have selected in the Planner. The universal app will be out in 1-2 weeks so the interface will improve and be more intuitive.

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Martina, Your website and apps are AMAZING!  SO MUCH ACCURATE and HELPFUL information--have spent many hours learning from it all and from you. You truly are a Godsend. The information you make available is PRICELESS and has no doubt saved my life! THANK YOU SO MUCH!

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Thank you so much Ann, I really appreciate that!!

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Costco sells whey powder brand name muscle milk. 1 scoop -130 calories ; 3G carbs ;27 G protein.  Is this ok for a keto diet?

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I don't think it's a good option. I may be wrong but some of the ingredients in this product are maltodextrin, corn fiber, canola oil and even fructose. Also, what you want is whey protein isolate.  If there are 3 grams of carbs per scoop, it must be whey protein concentrate. Isolate would be round 4 grams of carbs per 100 grams.

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hi thank you for a wonderful blog.Iam diabetic type2 with hypertension and just started Low carbs diet.my endo said to have a low carb low fat diet and low sodium but then i was suffering much hunger,my endo did not tell me that i can suffer from hypogycemia,but when i tried to add protein and fats i felt better.How much fats should i take each meal and each day?my body weight is 230lbs,i am 5'7",38 years old,male.I will appreciate your advice

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Hi Jon, I don't give personalised advice but I have several posts that may help.
KetoDiet Buddy (calculate your macros): http://ketodietapp.com/Blog/page/KetoDiet-Buddy
Start Here (all about keto): http://ketodietapp.com/Blog/page/Start-Here

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I cannot lot into the track feature, which I paid for.  I have repeatedly tried to correct it and can't seem to.  I am sure you will claim that this is "misleading" and if you can clear it up that would be great, otherwise the "wait a bit and try again" feature really should be fixed!

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Hi Lisa, I can assure you that if you bought KetoDiet App (not KetoDiet Basic), you can use the tracking & monitoring feature. We never display a message saying "wait a bit and try again" (or anything like that).
Please, contact us via this form for any support questions regarding our apps - we are happy to help if you could give us more details (maybe providing a screenshot would help): https://ketodietapp.com/Blog/contact Thank you!

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I am located in Canada, would like the app but your website says 1.99 limited time offer... on google play 2.99 - google play price remained the same after updating google wallet address. At 1.99 it would convert to approx 2.60CAD, at 2.99 it's like 4.00CAD?

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Hi Sheila, I just checked the price on Google Play and it is 1.99 USD.
The price displayed on our website is in American dollars (as displayed here: https://ketodietapp.com/ for $ 1.99 (USD)). The prize may vary in different countries based on the adjustment Google Play makes according to the currency exchange rate. I hope this helps, Martina

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A feature I would like to see is to somehow merge your cookbooks (the ones from Amazon) into the app.  That would really help with meal planning and make it easier to track my macros.
If the full cookbook can't be imported, then how about the info (without the recipe) about each meal so we can select it for tracking meals.
Thank you!!  We love this app!

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Thank you Susan, I'd love to do that and add all my recipes in the app but I have contractual limitations with my publisher. However, I should be able to add nutrition facts for my recipes (I don't see any reason why this would be an issue but I'll contact my publisher). Thank you for your great suggestion!

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I want to buy the cookbook but have been waiting hoping it would be integrated into the app somehow. I'm just not looking forward to manually adding the recipes for tracking, so having the nutritional info would be the next best thing.

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Hi Susan, I have this in my to-do list. We're almost done with the universal app and then I'll start adding more features such as this one.

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Wondering if you have vegan options in either the basic or iPad APP.

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I'm afraid it's nearly impossible to follow a vegan-friendly keto diet. Most of the recipes in my apps and books are not suitable for a vegan approach.

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Hi Martina,
I absolutely love your website and recipes. I just wanted to mention though, that I can't access your KetoDiet on Android because I only have a Kindlefire and it doesn't accept GooglePlay. I've even tried to get it on my computer(pc), but that doesn't work either. I know you worked really hard to get your program on Android, so I was wondering if it will soon be available to people like me (people that don't have a smart phone)? Thanks also for all that you provide.

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Thank you for your kind words, Michele. The apps are currently iOS and Android only and you can only get them through the AppStore or Google Play. Once we have the universal iOS and Android apps done (our current task), we will make it for more platforms. Yes, we are also planning to make it available for those who don't use smart phones Smile

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I haven't been able to find the answer to this anywhere: with all the recipes available on the app, is the aim to just mix and match the breakfasts, lunch and dinners? Or does one have to follow a specific routine of meals on certain days or only a certain amount of times per week?
If you could make this clearer or direct me to the answer it would be much appreciated.

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Hi Jessica, this is very individual. Some people eat three times a day (+ sometimes also have snacks), while others eat once or twice (intermittent fasting). It's up to you and will depend on how hungry you feel.
Just to clarify: The iPad app will enable you to track what you are eating, while the iPad app is "Basic" and doesn't include the tracking option (not yet). I hope this helps!

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I'm unable to make in app purchases every time I try to purchase the extra packs it keeps saying in app purchases are not allowed. Why is this?

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Hi Jamie, is that on Android or iOS?

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Hi there!
Im Cintia, Brazilian living in China and absolutely loved ur website
Just a quick heads up and saying that this website has been truly useful!
Im new to this keto diet and decided to give it a try since I was training a lot and my body fat was the same even controlling a healthy diet following a paleo-zone diet.
Was using Myfitness pall to track down the macros, but lets see how this App works ;)
After 2 weeks of this journey will start posting on my blog the progress ;)
thx a lot!

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Thank you Cintia, I hope you like it!

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I purchased the App. Its very helpful since my husband and I are new to Keto. My question is we have two ipads and I noticed that the information does not synced. Is there a way to do it?

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Hi Jennifer, the app does not currently sync but we've been working on a universal app that will include multi-user support (please, see point 9).

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I have sent several emails and have never received a reply. I purchased the KetoDiet App form my iPad and have been using it though I would say the instructions are very lacking. Most of what I have done has been by trial and error. I bought the KetoDiet Basic and all the add ons for my iPhone but if this is not going to be updated to include the planner, tracker etc. as the one for the iPad I would like to get a refund and purchase the App when completed. I spent $8.66 of my ITunes Store credit for this App(and add ons) which are basically useless at this point. I have sent this data in before. If someone will contact me personally. I can submit again. I would like to be reimbursed for this cost at this time. Contact me at kathiemoody@ charter.net for further instruction. Thank you

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Hi Kathie,
I'm sorry to hear that. I did a quick search through all my inboxes but have't found any e-mail from the address you used here. Please, keep in mind that we do not handle any sales/transactions. The way it works on the AppStore is that you have to get a refund directly from iTunes, not app developers. As I explained in this post, we are working on the universal app which includes the following steps:
- make KetoDiet (iPad) a universal App with support for all iOS devices (iPads and iPhones) - our current task
- bring KetoDiet (full version) to Android - our current task
- provide access to all advanced features for KetoDiet Basic users through in-apps. We want to make it easy for those who want to update from KetoDiet Basic to KetoDiet.
I hope this helps. Best regards, Martina

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Hi Martina
I am from Australia and I'm impressed with your down to earth, factual and simplified explanations of ketogenic diets. Thank you!
I have just downloaded your app (KetoDiet Basic) for $2.99 (AU) but was surprised to discover that I cannot enter my daily food so it can calculate my macros for me. Do you have this function available in your other app?
Many thanks
Danni

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Thank you Danni! This is explained in points 2.-5. in this post. We are currently working on a universal app which will bring those features to the iPhone and Android too Smile

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Thank you so much for making such a great app! It's helped me immensely with planning my meals and hitting my correct levels. Thanks to this I've finally lost my stomach fat in a week and I have recommended the app to my friends too. The only qualm I have with it is it would be nice to see substituted ingredients on certain recipes. I have a really bad nut allergy & I'm quite highly sensitive to traces too, so things like all nuts, seeds and even coconut (oil/flesh) I cannot touch at all. Trying to find information and advice on what to use in place of these things is incredibly frustrating for people like myself. If you could do something like that in this app, I'm sure it would be VERY much appreciated by many people.

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Thank you so much! In the new version we are planning to make add functionality for new recipes that are based on the recipes in the Meals tab. This way you will be able to use alternatives. We will also add a filtering feature focused on allergy preferences. These new features will be added after we complete the universal app - we are hoping this summer! Smile

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Martina, Thanks again for an amazing blog as I start my Keto journey. I just downloaded the app and I'm amazed that there isn't a basic list of staple foods to add to make your own meal. I do not have the patience to manually enter in all my foods I eat on a regular basis if I am not making a recipe by you. Am i missing something? I cannot just add half an avocado to the list of foods I ate for the day?

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Hi Ben, you can make your own custom meal (please, see Planner -> Add -> Custom -> Create Custom Meal) or you can add a single ingredient like avocado (Planner -> Add -> Quick). Is this what you had on mind? We're working on a new UI (together with the universal app) that will make it even easier to add foods/ ingredients. I hope this helps!

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Hi there. I trued entering one of the codes from your newsletter for the Android app but it didn't take. I got the code and entered it really carefully but no luck Frown
Hope you can help. Thanks.

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Hi Rain, I won't be able to tell what happened or why it didn't work. All promo codes are generated from Google Play and only one person can use it (the service we use prevents more people from getting the same code). Please, send us a support e-mail if you wish to get a promo code.

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Are we supposed to be able to search/add all the recipes in the KetoDiet Cookbook to our KetoDiet App? If so there appear to be several missing.
Side Note:  We really really REALLY need and import/export feature for our custom meals/ingredients.  Relying on an iPad backup isn't ideal, especially if you're temporarily sharing an iPad and switching to your own device.

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Syrenh, I'm afraid I won't be able to do that. Recipes from the KetoDiet cookbook cannot be added to the app due to contractual limitations and copyright agreement with my publisher.
We'd love to add all these features but it takes time. Our priority is to finish the universal app and make the planning feature available on the iPhone and Android devices. After this is done, we will add more features (the export function is in our to-do list). The new universal app will also have multiple profile options.

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The refresh does nothing. I have paid $4 for extra recipes. What does the refresher do?? I was under the impression that I would only have pay to unlock recipes one time. Do I have to pay for every locked recipe?

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Hi Eileen, sorry for the late reply - it's better if you contact KetoDiet support (email in the app) for this purpose. It takes time to approve and reply to all the comments on my blog so there is a delay. The "restore purchases" will load all the recipes you have previously purchased - you don't have to pay more than once. Please, keep in mind that you can only restore recipes from the same app, not between KetoDiet Basic and KetoDiet (please, see point 3 in this post). I hope this helps. Martina

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New app for me and loving it so far. Maybe I'm missing something, but is there a way to print daily records, progress, etc.? I'm working with a nutritionist and have committed to emailing food logs to her weekly.  Maybe this is an option on the upgraded app?
Also, thank you so much for making you eBook free, as well as so much information and recipes.  Your karma is glowing!  This has been such a gift during a time of expensive health issues...I really appreciate your work.
Thank you!

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Thank you Beth, I really appreciate that!! The "export" function is in our to-do list (see the end of this post). Our priority is to finish the universal app and make the planning feature available on the iPhone and Android devices. After this is done, we will add more features Smile

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I'm wanting to add a recipe to my keto app on my iPad but it only allows me to add the ingredients and not the steps to make it, am I doing something wrong or it's not available to do.

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Hi Raijon, you can currently create a "custom meal" that is used for tracking purposes but not a "recipe". We are planning to add functionality so that you will be able to add a whole recipe (with steps, notes, etc) but this will take some time. Our priority is to finish the universal app and make the planning feature available on the iPhone and Android devices.

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Thank you for the transparency. I can't wait for the universal app so I can track my progress on my iPhone! My husband is a software developer too and created two apps for Android and iOS ... so I know what you've been going through. It's no secret that when it comes to apps and software in general, people have unrealistic expectations driven by the "free apps market". They don't realize how much work goes in an app this complex. Keep it up!

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Thank you Emily!

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I received a free promo code for your book, and I went through itunes and my phone updated for a very long time but when j opened the app I don't see the book. Is it hiding somewhere I'm not looking?

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Hi Maritza, I haven't given away any promo codes for my book. The promo codes that I give away in the newsletter are only for the KetoDiet and KetoDiet Basic apps. The book is not included (exclusive contract with my publisher wouldn't allow that). I hope this helps!

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I have been scanning this info to see if you have this program available to use on the internet.  I don't have a smart phone of any type or ipad...just my computer.  I hope you will soon have a program that I can use to track my food that might even work with my fitbit????  At any rate, tracking the food is the most important to me right now, as I am struggling with that part of the program.  Thanks so much.

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Hi Karen, it's not something we support now but we will make KetoDiet for desktop PCs too, later this year. We also plan to add integration with other devices and we'll consider supporting FitBit.

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Hi, Martina! I think your app looks great and I can't wait to try the full app when it comes out for Android. I would love to get in on the beta testing, should that be a possibility. My current question has to do with how specific one would be able to get, as far as calculating recipes with specific brands of foods goes. For example, I always buy the same brands of bacon, cheese, lunch meats, etc. to create my meals (creature of habit, I guess). Some apps (e.g. myfitnesspal) allow us to create meals with our preferred brands in order to make our tracking as accurate as possible. Other apps (e.g. Eat This Much) don't have an extensive database for such a task. Where does your app fall in this spectrum?

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Hi Carly, if you want to take part in the beta-testing program, please, send us an e-mail (http://ketodietapp.com/Blog/contact) and we will include you in the list. Once it's out, I'll send out details on how to get a copy.
When it comes to the database, we aim for accuracy rather than volume. What I mean is that our database is not "shared" between users but each user can create his own custom ingredients and custom meals. What we want to avoid is a large database that is full of inaccurate data and double entries. There is more about it in point 11 in this post. I hope this helps Smile

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Absolutely brilliant App!  With more advanced features still to come, well done Martina!!

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Thank you Stuart, I really appreciate that!! It would be great if you could leave a review on the AppStore. Thank you! Smile

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Hi, I am interested to Keto Diet App.
However, I am fuent in French language.
Do you have any French Keto documents?
Please assist. Thanks and regards,

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Hi Tshibanda, no, I'm afraid everything is in English only (at least for now).

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Any chance this is coming to Windows 10 (pc) as a universal app? this would be amazing on it! From what I understand, its not hard to port from ipad.

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Hi Marianne, yes, we have plans for that too - sometime next year. I'll announce it when we start working on it Smile It is a complex app and it's more difficult to make it for other devices - unfortunately, not all apps are easy to port. We have been working on an Android app for the last 3 months (KetoDiet Basic is almost done) and have a few more months to complete the fully featured KetoDiet app.

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As a struggling epileptic and an Android user, I need your app. Thanks for all the tips on your blog.

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Thank you Hannah, we are doing our best to finish it asap Smile

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I just can't believe that some people complain about the extra packages when they get so many recipes for just a few bucks. I mean wha't the difference between this and a cookbook or even an ebook? Some people sell ebooks on their websites for tens of dollars just for a few recipes... I mean I bought some myself from a similar website and it wasn't worth half of what I paid. Keep up the great work, you do so much for us and I hope everyone realizes that!!!

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Thank you for your kind words Megan!

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Love this app and use it daily.  Thanks for making it.
We definitely need more measurement/serving size options when creating custom meals and ingredients a.s.a.p; oz or grams isn't enough.
Was thinking of getting a new iPad soon but was under the impression if that happens I would have to recreate all my custom ingredients/meals.  Is that correct?  If so is there any plans for a meal/ingredient import/ export feature?

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Thank you Syrehn! Yes, we are planning to add custom serving sizes which you can then create yourself (slices, packets, etc.). You can get a new iPad and use all your meals on it as long as you have back ups of your old device. When you then restore it on your new device it will be there Smile

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I can't believe it's only $11 for all those features and recipes.  I paid 10 times that for all the paleohacks and felt it was worth every penny.  You're sporting an ipad and complaining about spending an extra $5...might be time to pawn it, just saying

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Thank you Jaimye!

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Is there a way to modify the ingredients of an app recipe and get a nutrition recalibration? For example, I'm doing the lemon chicken skewers tonight but only have chicken breasts rather than the called for chicken thighs. Maybe for now I'll just make a new custom meal.

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Hi Carrye, yes, this is the best way to do it for now (create a custom meal). We do plan to add the "create similar" functionality to KetoDiet Meals too but that will be done after the universal app and will involve more work: e.g. some of the meals use what we internally call "nutritional factor" which is used in meals like bone broth where only part of the ingredients are included in the nutrition facts calculation as some may be wasted during the cooking process.

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This Blog and Home page are by far, one of the best sites I've ever come across!  Love all the great info.  I'm chomping at the bit for the android version of the app!  Oh  yeah, I'll buy it!  Thanks for all you do! Best, SherriB

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Thank you! In case you would like to be our beta tester, check this out Smile ketodietapp.com/.../new-ketodiet-update-android-app-and-universal-ios-app

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Great job!  Hope you make a fortune!!!
How can I see which recipe packages I purchased.  Think I bought one pack twice.  
Thanks.

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Thank you! If you go to the Meals tab -> tap on All Meals -> Packages - you will see which packages you have bought and which recipes are in each of the packages. The great thing about Apple is that they make sure you cannot buy any in-app twice. You can check that in your statement - they handle all the transactions.

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This app is exactly what I am looking for, I can't wa it for the anDroid app! I am new to the keto diet. My whole family is on it including my 3 kids whose ages ranges from 9-17. We have been on the diet for about 6 weeks and we all have lost a about 15 lbs or more. This app would help keep us on track, and help us make the right choices and still have the variety that we all want. It would be worth the price,

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Thank you so much Jennifer, I really appreciate that! And you haven't seen what we've been working on now, I think you'll love it. Just a couple more months Smile The Android app will have a new UI (so will the iOS app) and will sync with any iOS devices (just for a start).

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I guess I'll be waiting for the android version. We dont use apple devices.

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Already working on it! Smile

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Will this work app on the Kindle Fire 6?

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Hi Luana, it's not working on Android devices yet but it will be done at the end of this year / beginning of next year Smile

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Hi ,Have a question I don't have an Ipad or Iphone ,only got window 7 laptop can I get the app if so where do I go to get it. Thank you Shirley

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Hi Shirley, no I'm afraid you cannot. We will eventually make it for other platforms - Android is our next plan just after we finish working on a universal app for iOS. I'll keep you updated and post any news on my blog!

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I can't wait for a Windows Phone / Windows version of your app! I will be the first to buy it when its here! Smile

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Thank you Sarah, we will do our best to do it asap! Smile

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Hi. I have a question. My 10 year old is in a keto diet for epilepsy.  Does this app support the ratios of a ketogenic diet?  He's on a 3.1 ratio, each meal 238 calories. 950 calories a day.  I have purchased the app and i am still learning how to best use it for him.  Our dietician uses a keto calculator which i don't have access too. I have to wait fir months fir any new recipe for him. He ate the same meal for 2 years! Yikes! I have switched dieticians 3 times. As with most things in life, they get dine when we do them our self. So of i can do most of the work/ calculating/ developing  recipes, she can approve them. Its a bit harder for us moms with special needs kiddos who have eating/ swallowing Dx's. We have to make the recipes pureed. We also use gram scales to weigh out each ingredient by the tenth of a gram. Its a very strict diet, for epilepsy.  Do you think this app would be helpful for this version of the diet? Thanks, its really a great app.

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Hi Kimberly, yes, this app is designed to be used to the ketogenic diet but it uses % or macronutrients rather than ratios (it doesn't support specific ratios like 3:1). What you do is that you set a limit to the net carbs and then the app calculates the ideal protein range (based on weight and body fat) and then fat is eaten to satiety. There is no limit on calories / fat but you can see the daily macros and make sure he stays within the required limits. Here is a keto calculator that will give you an idea of his "ideal" macronutrients: http://ketodietapp.com/Blog/page/KetoDiet-Buddy
If you need some ideas for meals, don't forget to check the "Recipe" tab on this blog. You can set some preferences there (how many carbs it should have or use it to filter through allergy-friendly options). To find the meal that you can use for such a strict diet, you will have to go through the recipes to see detailed nutrition facts but I'm sure you will find some - there are over 200 of them. Hope this helps! Martina

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How easy or complicated is this diet for people that don't like to cook?

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Hi Rita, there are always easy options. In the app you can arrange the recipes based on your preferences such as time to prepare. On my blog, you can filter through the recipes - feel free to try it yourself (select "easy & few ingredients"): http://ketodietapp.com/Blog/category/Recipes
Also, here is an easy to follow keto plan, not cooking skills required: ketodietapp.com/.../7-Day-Grab-Go-KetoPaleo-Diet-Plan

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Depending on who's data you believe, Android probably has over 80% of the global market in smartphones...so why on earth do you not support Android? I find that odd to say the least.
www.businessinsider.com/iphone-v-android-market-share-2014-5

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Hi Ian, it's not just the market share that plays role in it. We take everything into account and developing for Android is more complex because there are more devices to support. Also, based on previous experience (KetoDiet is no our first app), it's easier to develop for iOS. However, that doesn't mean we won't create the app for Android. In fact, we have plans to bring KetoDiet to Android this year.

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I know you mentioned that the iPad doesn't have profiles, so the app doesn't. But I bought an iPad just so I could use this app, and my husband and I both want to do keto. I would really love to see profile switching in the app, or a way to track multiple users. I'm sure there are tons of couples in our same situation.

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Hi Candace, software development takes time and we have a long list of features to add - we will do our best to support more users in the near future.

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Market share is not what counts with app development so much, android is the Nokia of our era. The fact is that iOS users purchase more apps than android users even with its huge market share. Bottom line is iOS is much more viable for app developers plus, it's much easier to develope on. If you want quality apps go iOS.

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Hi, I am a bodybuilder and i love the fact that your app seems to automatic calculate by bodyweight and max carb intake. I havent bought it yet because i was wondering if its possible to let the app calculate by max calorie intake instead of bodyweight Thx for your trouble. Greetings from the Netherlands.

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Hi Dennis, the main focus of the app is not calorie consumption but it is carbohydrate intake / tracking. Although you can track all your macronutrients and even some micronutrients (electrolytes), it does not calculate your maximum calorie / fat intake. Carbs are recommended (there is a guide), protein is calculated based on your lean mass (a range, min and max based on activity level). Fat is eaten to satiety. You can keep an eye your calorie intake but it will not calculate your max intake (maybe in one of the future updates of KetoDiet Smile You can get the app, see if you like it or get a refund if it's not what you've expected.
Here is what can help you determine your macros more precisely: http://ketodietapp.com/Blog/page/KetoDiet-Buddy (our on-line keto calculator)

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I honestly thot about buying an iPad just to be able to use this app too! Then I said; um, no lol (but I thot about it several days!)

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I've actually heard that before Hélène and I know some people did that but if you can wait, it will be done Smile

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Pls add one to Blackberry!

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Blackberry is also on our list Smile

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Done! Your recipes and blog are fantastic, informative and inspiring. Thank you for your work. It is really helpful to get such good solid Keto-lifestyle information from a woman's perspective, in the proportions that suit the female metabolism. These feeble words hardly encompass my grateful enthusiasm Smile! Thank you!

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Thank you so much Mindi! Smile

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Amazing App and website! I am so bummed the app is not yet available for Android. Seriously considering an iPad purchase to support the switch to a Keto-Lifestyle with the help of your app. I've been Keto for a while now, but need better tracking capability and Macro meal planning than what I have been able to do for myself using MyFitnessPal, for example. So thank you for this! Maybe I will spring for the iPad and do the challenge ;)
Cheers,
Mindi

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Thank you so much Mindi, I really appreciate that!! We will do our best to make KetoDiet available on all platforms - working on it but will take some time Smile Please, do, happy to see more people joining the challenge!

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I do really appreciate this app and probably recommend it 3 or 4 times a week on FB groups, which means it's seen by a lot of people.  The protein reminder is not helpful for me as I'm insulin resistant.  
What would I like?  To be able to delete some of the heaps of identical items in the list of foods when searching for meat. I'm still measuring cooked food as in reality I only have a small portion of a pork belly roast or leg of lamb.   And I realise it's impossible to identify fat from protein in those cuts with a generic system.  
What do I want to know?  How do I record actual saturated fats?   Like port fat or crackling.  
I did mail you to say the app is hard to find on Apple and you replied, but you miss understood  what I thought was a helpful comment.  Instead I felt like a naughty child being told off...  But I still love this app.  It's the most honest weight recorder iv used.  

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Hi Maz, thank you for your kind words! Our database uses the USDA database which is very accurate and does contain a lot of different types of foods and I also keep adding more keto-friendly foods in every update.
I know what you mean, there are several items for all different kinds of meats (raw / with / without skin / fat / etc). They are not completely identical but are quite similar. You can always search by using multiple words (e.g. "lamb cooked"). I'll have a look at how your suggestion could work technically but it's not as simple as it may sound (e.g. I may be using "that" specific ingredient in one of the meals I post on the blog that can be added to the planner).
Saturated fats - I think this is a valid point as some people may want to be able to track more details. KetoDiet currently tracks all the macros plus electrolytes simply because that's what the majority of users expect. We don't want to add unnecessary complexity, so we will likely make tracking more details optional for those who will be interested in details.
I think we may have misunderstood each other - I've tried to find your email but I think you may have used a different one. Sorry if it sounded that way!
Thanks again for all the feedback!

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Your app is great, as is the book too. I think the price is a bargain for all of the excellent content and I'm surprised some people don't realise this. Keep up the great work as it's much appreciated. By the way I did leave app feedback but it's never appeared. Thank you

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Thank you Chris, I appreciate that! I think you may have used a promo code and that's why it doesn't appear. Apple doesn't allow reviews in such cases. Thanks anyway! Smile

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Thank you so much for this app! I've been using MFP and then found yours. All I can say is that I'd never go back! Everything is so clear and the ingredient facts are accurate unlike those in MFP. I'd love to be able to use my iPhone for tracking too so yes, also waiting for the universal app Smile Keep up the great work!

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Thank you Kim, I really appreciate that Smile

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i think you have done a great job at a great price. Keep it up. Love the recipes and the fact that you can add ingredients. Very versatile.

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Thank you Inge!

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Your app is absolutely phenomenal and I can't believe the amount of work you've put into it and still do every single day. Thank you so much, I can't wait for the universal app!

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Thank you Katherine, we'll do our best to finish it asap!

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I'm very new to using this app, and I think it's absolutely wonderful!  Please be encouraged that you're doing an excellent job.  The recipes are delicious too!   I appreciate the accurate data base VERY much.  After years of using MFP, and all their crazy inaccurate data, I'm very refreshed.  Thank you for this fine product, and I'm more than happy to pay a mere 99 cents for a larger recipe collection.

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Thank you so much Alisa!

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As a computer programming student, I understand how much goes into app creation. I am very impressed with the quality off the app and do not believe you are asking too much. Thank you for all the hard work you both put in to provide such great content for us!

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Thank you so much Stephanie, I really appreciate your words!

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Martina, Nicely set out; thank you.  Question:  Will the universal app be usable in Windows or is a Windows version still a work in progress?

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Hi Stephanie, thank you! The universal app will only be on the iPad and iPhone. What you're asking about is whether we will make KetoDiet available on more platforms like Windows, iMac, Android, etc. And yes, even these are in our to-do list! Smile

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Are the planner and tracking progress functions available on iPhone now? If not, any estimate as to when?
Thanks!

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Hi Jackie, we post any updates here: ketodietapp.com/.../tagKetoDietAppNews&title=KetoDiet%20App%20News We planned to have this done in spring 2016 but it proved to be a lot more work than expected. We also had to work on a few unexpected projects (my new cookbook + new online tool for our challenges that will be launched this week). Our aim is to have the iPhone version done by summer Smile

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