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Laurie
7 yearss #
I'm using the app on an iPad mini 2, and every time I launch the app, it will show the Essential Data screen for about 2 seconds, then it returns to my desktop. If I tap the icon, or double-click the Home button to select the application (because it's still running), the app just re-launches and I'm in the same loop. It's obviously not functional. I'm running iOS 9.3.5
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Laurie
7 yearss #
Ok, it's funny, now that I sat down with it, I've succeeded in keeping it active for a few minutes (it took 5 "restarts" as described earlier). I was able to browse, and "purchase" a couple recipe packages, and then when I returned to edit my profile, the app crashed back to the desktop.
Nikos
7 yearss #
Hi Laurie, I noticed a flood of crash reports for an iPad 4,4 (aka iPad mini) running OS 9.3.5 so that must be your device. I had a look and seem like a variety of odd crashes that don't make much sense. In a few of them it seems some of the views cannot be created while in others the app crashes just ticking in sys code. Can you restart your device and re-launch the app? To restart press and hold the power button. Thanks.
Nikos
7 yearss #
Also, can you check how much free storage you have on your device? Thanks.
Laurie
7 yearss #
Hi, Nikos, yes sounds like that would be me. I was persistent in trying to get it to work. :-) I restarted and the problem still exists. It pretty consistently happens only when I'm attempting to make edits to my profile. After restarting, I was able to make one edit that I hadn't been able to make previously, but when I tried to edit another entry, the app crashed. Once it has crashed once, it seems it will continue to happen until I restart. Restarting once again, I tried to make another edit to the profile and the app crashed right away. I have 3.1GB free on the tablet.
Nikos
7 yearss #
Hi Laurie, is literally while you edit fields? Or when you tap to save a change? Are there any specific steps that reproduce the crash? Thanks
Laurie
7 yearss #
Launch the app. It's automatically on the Profile page, showing Essential Data. I tap "Edit", then I tap the arrow next to Body Fat (because this has a yellow triangle, showing it hasn't yet got an entry), then if I actually just leave it on that next screen, without tapping anything, the app crashes to the desktop. So far, it's only on these screens where I can enter a value for my profile that the app seems to have problems. I can browse articles, meal ideas, and scan and enter items in my daily menu without issue.