What's new in KetoDiet Beta & how to report issues - find out more.
To be included in Beta testing, reply to this message with the device(s) you'll be testing on (iOS only). Do NOT send us requests for Android, they will be removed.
Beta testers won't be charged for buying in-apps.
Data Sync is now available - find out more.
Current issues are listed here.
Existing KetoDiet App (iPad) users must back up their device(s) on iTunes before installing the Beta release.
Complete Message
22 days #
Hi, I'm unable to sign into my account through the app. I even tried to create a new one through the app and use that but it errors, says account doesn't exist and invalid password. Is this just because it's a test environment?
22 days #
Hi Cherry, are you sure the password is correct? On the error message you see there is a reset password link. If you tap on it you can reset your password (you will receive an email with a password reset link). I hope this helps, thanks!
18 days #
Hi yes, 100% sure. I even signed up with a new emails ddress to try and it didn't work. Haven't tried since though, so will do and comment again if still an issue. Thanks :)